Your privacy,
handled plainly.

Last updated: 29 June 2026

Advanced Commercial Cleaning ("we", "us", "our") respects your privacy. This page explains what personal information we collect through this website, why we collect it, who we share it with, and how you can access or remove it.

If you have any questions about your information, you can reach us at:

Advanced Commercial Cleaning
ABN 40 560 909 285
Email: contact@advancedcommclean.com.au

What we collect, and when

We only collect personal information that you give us through one of our forms. We do not ask you to create an account, and we do not buy your details from anyone else.

• Quote form (on the home page and the Get a Quote page): your name, business name, phone number, email address, the property or cleaning you need, how often you need it, and any notes you add.
• Contact form: your name, business name, email address, phone number, and your message.
• Join our team form: your name, mobile number, email address, your cleaning experience, and anything you tell us about yourself in the free-text field. This is job-applicant information and we treat it as described in the "If you apply for a job" section below.

When you submit any of these forms, our website also records some technical information alongside your message so we know where the enquiry came from: the page you submitted from, the website that referred you, and any campaign tags in the link you arrived on (for example utm_source, utm_medium and utm_campaign). We use this only to understand which of our efforts bring in enquiries.

Why we collect it

We use your information to:

• reply to your enquiry and answer your questions;
• prepare and send you a quote;
• assess your application if you are applying to work with us, and consider you for future positions at Advanced Commercial Cleaning;
• understand which pages and campaigns bring in enquiries, so we can improve the site.

We do not sell your information, and we do not use it to send you marketing.

Who we share it with

To run the website and reply to you, your information passes through two service providers. Both are bound to handle it only on our instructions:

• Resend delivers our website emails (your enquiry to us, and our reply or confirmation to you). Resend is based in the United States, so your information is disclosed overseas for this purpose.
• Cloudflare hosts this website and stores the form submissions. Cloudflare operates servers in multiple countries, which may include locations outside Australia.

Other than these providers, we do not disclose your information to anyone unless you ask us to, or unless we are required to by law.

How we store and protect it

Your information is stored in Cloudflare's secure infrastructure and in our email inbox. The site runs over a secure (HTTPS) connection. We take reasonable steps to protect your information from misuse, loss, and unauthorised access.

How long we keep it

We keep your information only for as long as we need it for the purposes above. The form submissions stored on this website are held for 24 months, after which they are removed.

When you email us or submit a form, a copy of your message also arrives in our own email inbox. We keep those inbox copies in line with our normal business record-keeping, and the 24-month website removal above does not automatically delete them. You can ask us to delete your information at any time (see "Accessing, correcting, or deleting your information" below). Job-applicant information is covered in the next section.

If you apply for a job

If you submit the "Join our team" form, we use your details to assess your application and to consider you for future positions at Advanced Commercial Cleaning. Your information is seen by Ash (the owner) and is not shared outside Advanced Commercial Cleaning. Because we may want to consider you for future roles, we keep applicant information for 24 months, then remove it. You can ask us to delete your application at any time by emailing contact@advancedcommclean.com.au.

Cookies and analytics

We use Cloudflare Web Analytics to see how many people visit the site and which pages they read. It is cookieless and does not track you across other websites. This site sets no tracking or advertising cookies.

Accessing, correcting, or deleting your information

You can ask us to show you the information we hold about you, correct it if it is wrong, or delete it. Email contact@advancedcommclean.com.au and we will action your request. If you are not happy with how we have handled your information, tell us first so we can put it right. You can also raise a complaint with the Office of the Australian Information Commissioner at oaic.gov.au.

Changes to this policy

We may update this policy from time to time. The current version is always the one on this page, with the "Last updated" date at the top.